Applicability
This delivery policy applies only to physical products purchased from our store.
Shipping Methods & Processing Time
We offer several shipping options, including City-Link Express, J&T Express, and DHL eCommerce.
Standardized shipping rates:
- West Malaysia: RM8
- East Malaysia: RM15
Delivery Timeframe
Orders are typically processed and shipped within 1 – 5 business days.
Delivery times vary based on your location.
Express & International Shipping
Not available at this time.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details to monitor your shipment’s progress.
Local Pickup
Self-pickup is available at: Unit 405 & 406, Block A, Level 4, Kelana Business Centre.
To schedule a pickup, please contact MAE Hotline number +6011 2775 8056 (Beverley)